Frequently Asked Questions

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Purchases & Refunds

First, make sure that your name and address are entered exactly as they appear on your credit card statement, or the charge may be rejected. Next, please make sure you have correctly entered the expiration date and CVV code – this is a common cause of transaction failure.
• If the cancellation is done by the delegate within 48 hours of subscribing, 10% of total paid fee will be deducted as administration fee. • If the cancellation is done by the delegate after 48 hours of subscribing no refund will be made. • In case of third party courses, 50% of total paid fee will be levied as administration and cancellation charges will be levied on the total fee paid by the delegate and the remaining amount will be paid if the cancellation is done within 48 hours of subscription. • No refund will be made to the delegate after 48 hours of subscribing to the course, once the full access of the course is granted to the student after taking the confirmation on the email.
To redeem a coupon or avail the discount please contact your account executive if you are an already enrolled student.

Making Courses

If you wish to change the account name kindly drop an email at, with-in 48hr account details will be updates as suggested.
Kindly inform the support team at they will do the needful.
To change the password of your account please talk to your account executive they will guide you how to change the password or drop an email for the same to the support team they will do the needful.
We are one of the world’s premier certification training providers. With years of experience under our belt, we have mastered the art of providing trainings that will help you succeed. Whether you are a corporate or an individual, we will customize a workshop as per your unique need and help you achieve business and professional goals. You can opt for our classroom workshops or virtual instructor-led programe and reap the benefits of quality training and excellent infrastructure. Our association with leading accreditation bodies speaks volumes about the quality of trainings we offer. We are currently associated with Scrum Alliance, Project Management Institute (PMI)®, EC-Council, CompTIA, IIBA®, APMG International, IASSC, Axelos, PEOPLECERT and several more. We offer more than 125 courses in 15 locations across the globe and have successfully met the training requirements of more than 1500 organizations. CourseAlliance is the future and the future is now! Enrol and enjoy the benefits.

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